Shipping & Returns
All of our products are handmade special to order for the best fit and quality possible. That means we do not have actual stock of the item, requiring it be made on-demand. Items are made over a 2-4 week period after ordering.
We offer fast and affordable domestic and international shipping. Once your item has been shipped you'll receive a shipping confirmation email with your tracking number. If you do not receive a shipping confirmation after 4 weeks from placing your order please contact us.
- Domestic - Most of our orders ship first class mail and usually arrive 1-5 days after order is shipped. Larger orders will be shipped via priority mail and typically arrive 1-3 days after order is shipped. If you need overnight delivery for your order please contact us.
- International - Most of our orders ship first class mail and usually arrive 7-21 days after order is shipped. Larger orders will be shipped via priority international mail and typically arrive 6-10 days after order is shipped.
JustSheli is not responsible for lost, damaged, stolen or delayed packages/items. We are not responsible for packages being delivered to incorrect addresses. Please be sure to double check your address before checking out. If you would like to purchase USPS insurance please feel free to message us prior to checking out. JustSheli does not refund or reimburse for any of the reasons stated above.
All of our products are handmade special to each order, for this reason all orders/items are non-refundable. If you have an issue with your order please feel free to contact us within 2 days of delivery of package.
Refunds are not accepted on our handmade items.
Cancellations on orders are not accepted, NO EXCEPTIONS. Please be aware of turnaround time, full product description and price before checking out. Materials for your order are purchased as soon as your order has been received, for this reason cancellations are not accepted.